How do I contact Art Ultime?
Art Ultime, P.O.Box 725, Duluth, GA 30096, USA.
Email: services@artultime.com.
Tel. 1(678)464-3504.
Fax: 1(678)393-2027 (24 hours a day and 7 days a week).
What if I can't find a particular painting I'm looking for?
If you like to have a painting that we do not show here, please send us
a picture of it or simply give us the artist's name and the painting title. Check here:
Your Desired Motif.
How long does it take to process orders?
Once you place your order, we estimate that your order should ship
in three(3) - five(5) weeks.
What is your Return Policy?
With Art Ultime your satisfaction is 100% guaranteed.
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You can return or have an exchange of your paintings, within 15 days of purchase
You will receive a refund for the purchase price.
You pay your return shipping costs.
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How can you afford to sell your paintings at these prices?
We are artists and we work with our other artists directly.
We eliminate all middle layers and sell the paintings to the customers directly.
Do I have to pay sales tax on my order?
Art Ultime is required to pay sales tax on orders shipped to Georgia,
regardless of where the purchase originates. At this time,
all other orders do not incur sales tax.
Is the painting process in any way computer assisted?
No. Every painting is hand-painted. Our artists use only their
eyes, hands and senses to paint each painting.
What kind of painting sizes you offer?
We have this standard price/size chart.
| SIZE inch | 8x10 | 12x16 | 20x16 | 20x24 | 24x36 | 24x48 | 30x40 | 36x48 | 48x72 |
| PRICE US$ | 50 | 70 | 100 | 135 | 175 | 210 | 210 | 240 | 360 |
The size in the chart is for pricing purpose only. Actual painting size will be based on the size you choose from this chart plus it will be proportional to the original art. For example, if you choose size 24X36 (proportion is 24:36=2:3), but if the original art is 14.5X18 (not exact 2:3 proportion), then the reproduction size will be 29X36 inches. We are glad to make it exact 24X36 if you prefer.
About 24X36 size, which is the height which is the width? It all depends on the original art. If original art is a tall picture, 36 will be the height. If the original picture is a wide one, 36 will be the width.
If you like a size not listed in the chart, no problem, we are glad to make it for you.
Is my credit card safe?
When your place an order from our online store, your credit card information is
protected by our secure server. Our secure server software, together with your browser,
strongly encrypts all of your personal information -- including credit card number, name, expiration date, and zip
code -- so that it cannot be read by anyone else over the Internet.
The encryption process converts the characters you enter into coded data that is then securely transmitted over
the Internet.
The order information you sent will be received and decrypted by authorized persons only.
Can I pay by phone?
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Art Ultime wants you to feel completely comfortable that when
you place an order:
- Online:
You enter all of your information through Art Ultime's
online store. You can order 24 hours a
day, 7 days a week.
- By Fax:
You fill the online order form. And then fax your order form to:
(678)393-2027 . You can fax 24 hours a
day, 7 days a week. Your fax will just take
a minute. You can verify your order on the phone if you like.
- By Telephone:
You enter all of the information except your credit
card information online. We will keep your order on hold until you
call. To complete your purchase, call us
with your name
and credit card information. Your call will just take
a minute. You can verify your order on the phone if you like.
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Other questions?
Please fill up the following form:
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